Shipping & Returns
Only the finest, meticulously handpicked natural oud of the highest quality
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Last updated: [Insert Date]
Welcome to our website. By accessing and using this site, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. General Use
This website is operated to provide information about our products and to enable online purchases.
By using this site, you confirm that you are at least 18 years old or accessing under the supervision of a parent/guardian.
We reserve the right to update, change, or remove content or services without prior notice.
2. Products & Services
We make every effort to display accurate descriptions, images, and pricing of products. However, slight variations may occur due to lighting, packaging updates, or availability.
Product availability may change without notice. We reserve the right to limit quantities or discontinue items.
3. Orders & Payments
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order.
Payment must be made in full at the time of purchase using the available payment methods on our site.
In case of pricing errors, we reserve the right to cancel or adjust the order after notifying the customer.
4. Shipping & Delivery
Delivery times are estimates and may vary due to third-party courier services, customs, or unforeseen delays.
We are not responsible for delays beyond our control but will assist in tracking and resolving shipping issues.
Any applicable customs duties or taxes are the responsibility of the buyer.
5. Returns & Exchanges
Returns and exchanges are accepted under our [Return Policy] (link to return policy page).
Products must be returned unused, unopened, and in their original packaging.
Refunds are processed once the returned product is received and inspected.
6. Intellectual Property
All website content, including images, text, and design, is owned or licensed by us and protected by applicable copyright and trademark laws.
You may not copy, reproduce, or use any material without written permission.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability, if any, is limited to the purchase price of the product.
8. Privacy
Your use of this website is also governed by our [Privacy Policy] (link to privacy policy page).
9. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE).
Any disputes will be subject to the exclusive jurisdiction of the courts in the UAE.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: [Your Contact Email]
📞 Phone: [Your Phone Number]
🏢 Address: [Your Business Address]